Privacy Policy

Last updated: October 10, 2026

This Privacy Policy explains how Ningbo Lesound Electronics Co., Ltd. (public brand: LESOUND) collects and uses personal information through this independent B2B website. It applies to visitors, buyers, distributors, importers, retailers, brands and other business contacts who use the website or communicate with us about products and services.

1. Information we collect

When you submit a request for quotation or contact us, we may collect your name, company, country or market, business email, WhatsApp or phone details, product or category of interest, estimated quantity, target market, project requirements and any file you choose to provide. Product inquiry context may include a Product Post ID, model, product name, category and product URL. We may also receive technical information that your browser ordinarily provides, such as device type, browser type, referring page, approximate location derived from an IP address and basic server logs.

2. How we use information

We use information to review and respond to inquiries; prepare quotations; discuss specifications, samples, OEM/ODM requirements, branding, packaging and order planning; support existing customer relationships and orders; maintain website and inquiry security; prevent misuse; keep reasonable business records; and meet applicable legal, regulatory or contractual obligations.

3. Email and WhatsApp communications

If you contact us by email or WhatsApp, we use the details and message content you provide to respond and continue the business conversation. WhatsApp is operated by an independent third party and its own terms and privacy practices also apply. The number shown on this website is a Sales WhatsApp contact and is not represented as the company’s corporate switchboard.

4. Service providers

We may use hosting, website administration, file storage, communications, security and professional service providers to operate this website and handle inquiries. These providers may process information only as needed to provide their services or meet legal obligations. We do not sell personal information submitted through the RFQ form.

5. International transfers

LESOUND is based in China and works with international business contacts. Information submitted from another country may therefore be processed in or transferred to China and, where service providers are involved, other locations in which they operate. Data protection rules may differ between jurisdictions. We take reasonable steps to use information consistently with this policy and applicable requirements.

6. Retention

We retain inquiry and business correspondence for as long as reasonably needed to respond, prepare or follow up a quotation, support an order or business relationship, maintain necessary records, resolve disputes and meet legal or contractual obligations. Retention periods vary according to the nature and status of the communication. Information that is no longer reasonably required is deleted or anonymized where practical.

7. Security

RFQ submissions are stored as private inquiries. Reference files are held separately from public website media and are available only through authorized administrator downloads. Inquiry notifications may be sent through our email service provider to our sales team; reference files are not included as email attachments. We retain saved inquiries if a notification cannot be sent. Access to inquiry records is restricted to authorized staff. Website administrators review retention and remove records and reference files when they are no longer needed.

We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration. No website, storage system or transmission method can be guaranteed to be completely secure.

8. Your choices and rights

Depending on your location and applicable law, you may have rights to request access to, correction of or deletion of personal information, to object to or restrict certain processing, or to withdraw a request. To make a request, contact us using the details below. We may need to verify your identity and may retain information where required or permitted by law.

Website analytics and Cookie choices

When analytics is enabled and you choose to allow statistics cookies, we use Google Analytics 4 to understand page visits, public product interests, traffic sources, approximate countries or cities, sales WhatsApp link clicks and successfully saved quotation requests. Google may receive browser and device information, cookie identifiers and a network IP address used for approximate location. This is not a promise of complete anonymity. A WhatsApp click does not mean that a message was sent, and analytics counts may differ from saved inquiry records.

Google analytics tags and nonessential statistics cookies are blocked until you give consent. You can accept, reject or change your preferences using the Cookie preferences control. Rejecting statistics cookies does not prevent navigation, quotation requests or contact links from working. Withdrawing consent stops future analytics measurement; it does not automatically delete data already processed. Necessary security and preference cookies may still be used.

We do not include RFQ names, email addresses, phone numbers, inquiry text, company contact details or reference files in analytics events. Google provides this analytics service and may process data in other jurisdictions under its applicable terms. For more information, see Google's Privacy Policy and Google's location and IP information. Contact us about privacy questions or requests using the details below.

9. Children

This website is intended for business users and is not directed to children. We do not knowingly seek personal information from children.

10. Third-party websites

This website may link to third-party services or websites, including WhatsApp and the official LESOUND corporate website. Their privacy practices are governed by their own notices, and we are not responsible for their content or handling of information.

11. Changes to this policy

We may update this policy as the website, our services or applicable requirements change. The “Last updated” date identifies the current version. Material updates will be posted on this page.

12. Contact us